Every dog is different, which is why we’ve created a tailored range. Our quick quiz or friendly team can guide you to the best fit, and you can compare the full range here.

We’re really sorry your order hasn’t turned up - we know that’s frustrating. Please allow up to 5 working days for your order to arrive. If it still hasn’t arrived after that, contact our Customer Care team at hello@yumove.com, providing your delivery address and order number. Just let us know within 28 days of placing your order and we’ll get it sorted quickly.

Once your order has been processed, we’re unable to cancel it. However, you can still return the item if it’s unwanted. Just log in to your account, head to Order History, click Return Order, and follow the steps. You’ve got 28 days from delivery to send it back.

If you're on a subscription, you can also skip your next order by managing your preferences in your account.

We’re confident you’ll love YuMOVE. If you don’t see a difference in your dog after 6 weeks, we’ll give you your money back. Just get in touch and we’ll sort it – simple as that.

You can cancel your subscription under the 'Manage subscription' option on the website.

How do I update my card details?

Please log in to your account and follow the instructions below to update your card details:

• Please click 'Subscriptions'
• Then click 'Edit your subscription' - Here you will be able to view your card details under 'Payment Method' and amend accordingly.

Your subscription can be cancelled easily within your account. You do not need a third party to action this for you and they will often charge you a fee for this service.

When you subscribe, you’ll save 20% off the retail price on one subscription. Got more than one? You’ll enjoy 40% off. All subscriptions also come with free delivery and free 24/7 online vet access through
PawSquad.

It depends on the product, but you may notice a little extra bounce in their step, smoother digestion, or simply a happier, more comfortable pup.