What is Pawsquad?

PawSquad is an easy-to-use app that can be accessed from any mobile, tablet, or desktop device. It gives you instant 24/7 access to a UK-registered vet via live text or video call.

Get free unlimited vet advice 24/7 – worth up to £100 a year

We believe every pet parent deserves expert advice whenever and wherever they need it. That’s why YuMOVE has partnered with PawSquad, the UK’s leading online veterinary service, to bring you FREE, unlimited access to experienced vet advice anytime, anywhere – whether that’s from the comfort of your home or when you’re out and about.

As a YuMOVE subscriber, you can sign up for a FREE PawSquad account, giving you the comfort of having a ‘vet in your pocket’ at all times. It doesn’t matter if it’s 3pm or 3am, you can text chat, voice call or video call a UK registered vet without any time limit.

Enjoy the ease of unhurried consultations and receive detailed, easy-to-share reports every day of the year. Here’s everything you need to know…

Why register with PawSquad?

Registering for PawSquad is easy. Use the same email address you use for your YuMOVE subscription and follow the simple steps. You’ll be able to connect with a vet within minutes - totally free of charge. Here are more great reasons to register:

  • Trusted and unhurried advice:

    Say goodbye to searching symptoms online. PawSquad gives you direct access to trusted professionals who take the time to understand your pet’s needs, ensuring you won't feel rushed during consultations.

  • Save time and money

    With their expert advice, you may be able to avoid unnecessary emergency vet visits. Up to 87% of consultations prevent an urgent trip to the vet, saving you time and money.

  • Immediate access anywhere

    You can access their experts from any device, anywhere. It’s like having a vet clinic at your fingertips.

  • Follow-up reports

    After each consultation, you’ll receive a comprehensive report outlining your discussion and the advice given.

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Already a YuMOVE subscriber?

Don’t wait to take advantage of these amazing benefits. Register your pets with PawSquad today and start enjoying immediate peace of mind.

Setting up a PawSquad account is simple. Just sign up with this special YuMOVE PawSquad link and connect with a vet through either their web portal or their user friendly phone app, compatible with both iOS and Android devices.

PawSquad services include:

Always-on vet advice: connect instantly with RCVS registered vets via video, voice or text chat (your choice!). Each session is designed to give you peace of mind with no time limits and the option to share consultation reports with your local vet practice.

Expert care on demand: Whether you need emergency advice, a quick behaviour consultation, or a detailed care plan, their team of vets and certified animal behaviourists is there for you 24/7.

Comprehensive health tools: Use self-help tools for health tracking, including mobility assessments and virtual health checks.

Get help with your pet’s behaviour:

PawSquad offers more than just vet care – they also provide behaviourist consultations to help you manage your pet’s behaviour. Schedule a video consultation with a Clinical Animal Behaviourist (CAB/CCAB) whenever it suits you.

Start with a free 15-minute quick consult or delve into a one-hour session for £149. There are also 30 minute follow-up sessions available for £49 each. These sessions help you understand and influence your pet's behaviour positively, helping them to be their best selves.

What YuMOVE customers have to say about PawSquad:

Fantastic service! Quick and easy to use. So reassuring to have an expert on the end of a video call who advised us accordingly – very impressed with this service.”

I’m so grateful for your knowledgeable help and advice. Thank you for supporting me and my dog throughout the night until we could get to the vets.”

This was the easiest process ever. I was able to speak to a skilled veterinary professional and help ease my mind about the best course of action for my dog’s health. The app was easy to use, quick to link with with a vet, and the vet listened and advised as best they could.”